How do you continue to innovate so that your firm becomes increasingly valuable to your clients? To answer that question, I turned to Charles Mauro shortly before he retired because he has made a (successful) practice of keeping his firm on the cutting edge of their specialty.

More Information on this Episode’s Guest

Charles Mauro retired from Mauro Usability Science. However, you can learn more about his firm here.

In the CrackerJack Consulting Podcast, you’ll learn tips, tools and best practices for running a more successful, boutique consulting firm, based on the wisdom of people who’ve actually been there, and done that.

Pro tip: Listen to the very end of the episode!

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